Protecting your privacy is important to us. We hope the following statement will help you understand how we collect, use and safeguard the personal information you provide to us on our site.

I. What kind of information do we collect from you when you visit our site?

When you visit www.northwestvines.com, our stats package from Google collects some basic information about your browser. Examples are things like what type of browser and operating system are you using; how long did you stay on our site; what pages did you look at. This helps us understand how visitors browse our site, so that we can make their shopping experience better. We use cookies from third-party partners such as Squarespace and Facebook for measurement services, targeting ads and for marketing purposes. For information on what cookies Squarespace collects, please visit https://support.squarespace.com/hc/en-us/articles/360001264507-The-cookies-Squarespace-uses.

We also collect personal information about you when you check out of our store such as your name, address, postal code, phone number, etc. We need this information to process payment and ship merchandise to you. Your information is encripted and securely stored. We take every precaution to ensure that your data is safeguarded to the best of our ability and the ability of the software vendors that we use that may process your data. Northwest Vines as an entity does not have full access to customer credit card information. You may request to see the information we have on file for you by sending a request to ContactUs@northwestvines.com. Please note that we will need to validate your identity first to ensure you are authorized to receive this data. Northwest Vines does not have the ability to change, modify or remove customer information. Customers at anytime can remove, change or update contact information, credit card information or subscription status at by log in to customer account.

II. Sharing of personal information - we don't do it.

Under no circumstances will we share any personal information that we collect with any third parties or web sites. All the information you give us is completely private and used solely for order processing and shipping. If you give us permission to send you marketing emails then we use your email for that purpose, but never does that email get sold or distributed to any other web site or list.

III. Request for deleting all customer information and activity.

Customers are required to make an account with payment information ONLY when subscribing to a Wine Club Membership or Wine Subscription. Customers DO have the ability to create an account with saved payment for future purchases and easier checkout. Customers can add, change or delete payment methods at any time by signing into their account located at the top right corner of any page of Northwest Vines. All payment information is not stored, nor able to be seen by any persons at Northwest Vines, LLC.

Any customer requesting all data be deleted from Northwest Vines, including email, name, addresses, phone numbers, credit card information and past purchase history can email Northwest Vines at contactus@northwestvines.com. Included in your email, state your name, shipping/billing address and phone number for verification purposes with the subject “Request for Customer Information Deletion.” You may also call our office at 541-689-4062 during normal business hours.

IV. Consumer inquiries and privacy.

If you have any questions about your privacy, please email ContactUs@northwestvines.com.

V. Protecting your information.

All the payment information we collect is done so under SSL - a standard internet security measure. Credit Card payments are made through Stripe. Any data that we store about you are for shipping and marketing purposes only.